Privacy Policy

Who Operates RoofReport

RoofReport.net and the RoofReport service are owned and operated by KIND SERVICES LLC. In this policy, “RoofReport,” “we,” “us,” and “our” refer to KIND SERVICES LLC. View our company information.

Information We Collect

• Property details you submit, such as address and roof location.
• Contact information, including name, email, and phone number.
• Account information for contractor and homeowner profiles.
• Your communication preferences and records of consent for calls and text messages.
• Usage data and device information for analytics and security.

How We Use Information

• Generate roof reports and estimates.
• Connect homeowners with qualified contractors.
• Communicate status updates, bids, and account notifications.
• Place a requested automated or AI-assisted call and send related text messages when you opt in.
• Improve site performance, reliability, and security.

Sharing and Disclosure

We may share relevant project information with independent contractors when needed to provide a service you request, and with service providers that process data on our behalf under contractual restrictions. We do not sell personal information. We may also disclose information when required by law or reasonably necessary to protect our users, rights, and platform.

Mobile Numbers and Messaging Consent

We do not sell or share mobile phone numbers, text-message opt-in data, or consent records with third parties or affiliates for their marketing or promotional purposes. We may provide this information to communications vendors solely to deliver messages or calls you requested, and we may share contact information with a contractor only when necessary to fulfill a service you requested and as disclosed at the point of collection. Text-message consent is not transferred to contractors or other third parties for their own marketing.

If you opt in to RoofReport text messages, message frequency varies based on your request. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent is not a condition of purchase.

Data Retention

We retain information as long as necessary to provide services, comply with legal obligations, and resolve disputes. You can request deletion of your account data by contacting us.

Security

We use administrative, technical, and physical safeguards to protect information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your Choices

You can update your profile information at any time. To request access, correction, or deletion of personal data, contact us at info@roofreport.net.

Contact Us